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youget a refund if the package doesn't arrive within a certain time period you get a refund if the items are not as described (broken, damaged or not as described in the product listing) You can check your buyer protection period in your order details. In the app you'll see a counter in red, saying "you'll receive your order within XXX days".Anotherpossibility is that the AliExpress order displays as “closed” due to security concerns. The most typical one is the well-known “cancel order due to security concerns”. Please try again by placing the order a second time or by deleting the voucher. When you try to utilize a welcome voucher but have your delivery to a previously
Claimrefunds if orders haven't been shipped, are missing, or arrive with product issues (e.g., defective, incorrect, damaged, etc.). 30 or 60-day refunds* You are entitled to refunds within 30 or 60 days from the delivery date. Quick refunds. If you cancel within 2 hours of payment and the order has not yet shipped, you can claim a full
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